Terms of service

TERMS AND CONDITIONS – ADONIS SIXTEENTH

THESE TERMS APPLY BETWEEN YOU AS A CUSTOMER AND ADONIS SIXTEENTH WHEN YOU SHOP THROUGH OUR ONLINE STORE. BY COMPLETING A PURCHASE, YOU ACCEPT THE TERMS BELOW.

GENERAL

ADONIS SIXTEENTH SELLS PRODUCTS TO PRIVATE INDIVIDUALS WITHIN SWEDEN.

TO SHOP WITH US, YOU MUST BE AT LEAST 18 YEARS OLD OR HAVE CONSENT FROM A GUARDIAN.

PRICES

ALL PRICES ARE STATED IN SWEDISH KRONOR (SEK) INCLUDING VAT.

WE RESERVE THE RIGHT TO CHANGE PRICES WITHOUT PRIOR NOTICE.

THE PRICE STATED AT THE TIME OF PURCHASE IS THE PRICE THAT APPLIES TO YOUR ORDER.

ORDER AND CONFIRMATION

WHEN YOU COMPLETE A PURCHASE, YOU WILL RECEIVE AN ORDER CONFIRMATION VIA EMAIL.

IF YOU DO NOT RECEIVE THE CONFIRMATION WITHIN A REASONABLE TIME, PLEASE CONTACT US.

WE RESERVE THE RIGHT TO CANCEL AN ORDER IN CASE OF SUSPECTED FRAUD OR ERRORS IN INVENTORY.

PAYMENT

WE OFFER SECURE PAYMENTS THROUGH THE METHODS AVAILABLE AT CHECKOUT.

ADONIS SIXTEENTH NEVER STORES YOUR PAYMENT INFORMATION.

DELIVERY

WE DELIVER ONLY WITHIN SWEDEN AND SHIP ALL PACKAGES WITH POSTNORD.

ORDERS PLACED BETWEEN 08:00–20:00 ARE SHIPPED THE SAME DAY, EXCEPT ON WEDNESDAYS WHEN ORDERS ARE SHIPPED THE NEXT BUSINESS DAY.

FULL DETAILS CAN BE FOUND IN OUR SHIPPING POLICY.

RIGHT OF WITHDRAWAL AND RETURNS

YOU HAVE THE RIGHT TO WITHDRAW WITHIN 14 DAYS IN ACCORDANCE WITH DISTANCE SELLING REGULATIONS.

THE CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS.

RETURNS MUST BE IN ESSENTIALLY UNCHANGED CONDITION.

WE RESERVE THE RIGHT TO DEDUCT FOR ANY LOSS IN VALUE DUE TO USE OR DAMAGE.

MORE DETAILS CAN BE FOUND IN OUR RETURN AND REFUND POLICY.

COMPLAINTS

AS A CUSTOMER, YOU HAVE THE RIGHT TO MAKE A COMPLAINT ABOUT A PRODUCT WITHIN 3 YEARS FOR ORIGINAL DEFECTS.

COMPLAINTS MUST BE MADE WITHIN A REASONABLE TIME AFTER THE DEFECT IS DISCOVERED.

FOR APPROVED COMPLAINTS, WE COVER THE RETURN SHIPPING COST.

UNCLAIMED PACKAGES

IF A PACKAGE IS NOT COLLECTED AND IS RETURNED TO US, A HANDLING FEE OF 200 SEK WILL BE CHARGED AND DEDUCTED FROM ANY REFUND.

LIMITATION OF LIABILITY

ADONIS SIXTEENTH IS NOT LIABLE FOR INDIRECT DAMAGES SUCH AS LOST PROFITS, DELAYS CAUSED BY THE CARRIER, TECHNICAL ISSUES, OR OTHER EVENTS BEYOND OUR CONTROL.

PERSONAL DATA GDPR

WE PROCESS YOUR PERSONAL DATA IN ACCORDANCE WITH GDPR AND USE IT ONLY TO MANAGE ORDERS, CUSTOMER SERVICE, AND DELIVERY.

MORE INFORMATION CAN BE FOUND IN OUR PRIVACY POLICY.

CHANGES TO TERMS

ADONIS SIXTEENTH RESERVES THE RIGHT TO MODIFY THESE TERMS.

THE TERMS APPLICABLE AT THE TIME OF PURCHASE ARE THOSE THAT APPLY TO YOUR ORDER.