Shipping policy

DELIVERY AREA

ADONIS SIXTEENTH CURRENTLY DELIVERS ONLY WITHIN SWEDEN.

ALL ORDERS ARE SHIPPED WITH POSTNORD AS TRACKABLE SHIPMENTS.

ORDER PROCESSING AND PACKING

WE PROCESS AND SHIP ORDERS THE SAME DAY IF YOUR ORDER IS PLACED BETWEEN:

08:00–20:00 MONDAY, TUESDAY, THURSDAY, FRIDAY, SATURDAY, SUNDAY

EXCEPTION ON WEDNESDAYS WE DO NOT SHIP ANY ORDERS THE SAME DAY. ORDERS ARE SHIPPED THE NEXT BUSINESS DAY.

ORDERS PLACED OUTSIDE THESE HOURS ARE SHIPPED THE NEXT BUSINESS DAY.

DELIVERY TIMES

AFTER YOUR ORDER HAS BEEN SHIPPED, POSTNORD’S ESTIMATED DELIVERY TIME IS:

2–5 BUSINESS DAYS WITHIN SWEDEN.

DELIVERY TIMES MAY BE AFFECTED BY HOLIDAYS, CAMPAIGNS, OR EXTERNAL FACTORS WITH POSTNORD.

SHIPPING COST

THE SHIPPING COST IS CLEARLY DISPLAYED AT CHECKOUT BEFORE YOU COMPLETE YOUR PURCHASE.

TRACKING YOUR PACKAGE

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A TRACKING NUMBER VIA EMAIL OR SMS SO YOU CAN FOLLOW YOUR DELIVERY THROUGH POSTNORD.

UNCLAIMED PACKAGES

IF A PACKAGE IS NOT COLLECTED AND IS RETURNED TO US, A HANDLING FEE OF 200 SEK WILL BE CHARGED TO COVER SHIPPING AND ADMINISTRATION.

THE AMOUNT WILL BE DEDUCTED FROM ANY REFUND.

TRANSPORT DAMAGE

IF YOUR PACKAGE IS DAMAGED UPON DELIVERY, THIS MUST BE REPORTED DIRECTLY TO THE PICKUP POINT.

PLEASE ALSO CONTACT US VIA EMAIL SO WE CAN ASSIST YOU FURTHER.